There is no one surefire trick to keeping your fashion jewelry (aka imitation jewelry or costume jewelry) looking like new for years to come. But we thought we would provide some of the tips and tricks that we have come across from our experience.
- Keep your jewelry away from liquids. Namely, try to keep your jewelry away from water, soaps, perfumes, lotions or other harsh chemicals.
- As a general rule of thumb, when getting ready, try to make your jewelry the last item you put on and the first item you take off when you get home from your fancy night out.
- Store your jewelry in a dry and secure place. It is best not to leave fashion jewelry out in the open or in places that may get easily damaged. Try to put jewelry in individual bags or boxes to avoid contact with other jewelry and air. Sandwich size ziploc bags make for great storage as well.
While you can't expect fashion pieces to last forever, these few tips will certainly help keep them good for many years to come.
Do you have a store that we can visit?
Yes, please find our store information here. We look forward to seeing you soon. Please be aware that prices and discounts in store and online may differ and will not be matched. Thank you!
Do you offer any online discounts?
Of course we do. You can find information about discount policy here.
How do I set up an online account?
Do you have to create an account to shop online?
No, creating an account is optional, but helps us to provide you outstanding service and send you discounts and promotions via email.
How do you ship my merchandise?
For detailed shipping information please click here.
When will my shipment ship and when will it arrive?
We try our very best to get orders out As soon as possible, however, our policy is that all Orders placed before 12 am EST Monday – Thursday will be shipped within 36 hours. Orders placed on Friday, Saturday or Sunday will be processed the following week.
Delivery speed will vary depending on the selected shipping method:
Delivery time does not include holidays or weekends. Shipping delays may occur due to conditions such as severe weather. EarringsPlazaNYC.com cannot be held responsible for these delays.
Due to the volume of orders, processing and delivery speed may be slower during the holiday months.
How can I track my order?
Tracking information will be emailed to you automatically when your order leaves our warehouse.
Do you offer expedited shipping?
Yes, we do. Please see expedited shipping rates in your shopping cart at checkout.
Could we order online and pickup in store?
Yes, please choose 'pickup in the NYC store' when checking out. You will receive an email confirmation when your order is ready for pickup.
Do you accept returns or exchanges?
Yes, we do accept returns only. Please see detailed returns information here.
Can I return something in your New York City store?
Any items purchased online must be returned via the return process detailed here. We will not accept any returns or exchanges in store.
Do you take phone, email or fax orders?
Please contact us at email@example.com and we will do our best to assist you with fulfilling your order.
How often do you restock items?
Our inventory changes daily. Because of our high inventory turnover, we cannot give an exact estimate in regards to specific items stock availability at this time.
I ordered some items that were refunded and not shipped, why?
Since our inventory is constantly changing, we will only ship items that are in stock. Items that are not available will automatically be refunded and the remaining order will ship out per our store policy without notice.
What forms of payment do you accept?
We currently accept all major credit cards including Visa, Mastercard, American Express and Discover. We also accept payment through PayPal.
I have other questions or concerns.
We are eager to help, please call our customer service Monday – Friday between 9am and 5pm (est) at 1.646.693.7566 or e-mail us anytime at firstname.lastname@example.org.